Free Returns + Package Protection
Have a question? Our support team is here to help.
Check out the most common questions our customers asked. Still have questions? Contact our customer support.
Are your products really designed by a dentist?
You bet! Our founder, Dr. Ben Winters, known more widely online as the Bentist, is a licensed orthodontist and dental professional who started Something Nice out of his own struggles with oral care. With an innovative approach to product design and a mission to improve oral care for all, Dr. Winters is changing how people care for their smiles.
Do I really need to brush twice per day?
Based on extensive dental research and professional recommendations, brushing twice daily and flossing once daily represents the minimum standard for maintaining optimal oral health. The twice-daily schedule effectively disrupts bacterial growth before it can mineralize into tartar, which requires professional removal. Morning brushing addresses overnight bacterial accumulation, while evening brushing removes the day's food particles and plaque buildup.
Do you ship overseas?
Yes, we ship to most countries worldwide. Orders of $75 or more shipped within the US qualify for free standard shipping. For International destinations, shipping costs will be calculated at checkout. Additional taxes and duties may apply. Read our policy here.
How long will it take to get my order?
Orders are typically packaged within 24 hours of the order placement and sent to the courier for shipping within 2-3 business dayst. Tracking numbers are issued within 24 hours of receiving a shipment notification - use our Track Order page.
What is the return policy?
We offer a 30 Day return window on select purchases. See our Refund Policy page for further details.
