Please use the chat widget on the bottom right of our website homepage to connect with our customer support team.

Our agents are online to handle inquiries Monday through Friday from 9 AM - 5 PM CDT. Tickets are handled in order of submission. The typical response times range from 24-48 hours during weekdays, but can be as long as 72 hours during peak periods.

Please note: Our team is not in office to assist with inquiries after hours, or on weekends or holidays. If you submit a customer service ticket near the end of business hours on a Friday, you will not receive a response until the following Monday.

When submitting a customer service ticket, please choose from the list of topics and include all relevant information to allow us to assist you promptly, including your name, email, order number, or issue.

We please ask that you do not contact us regarding medical issues as we are not able to provide assistance. If you are in need of medical assistance, contact a medical professional.