Essentials Kit

Have a question? Our support team is here to help.

Check out the most common questions our customers asked. Still have questions? Contact our customer support.

Our customer support is available Monday to Friday: 9am-5pm CSTAverage answer time: 24h

Are your products really designed by a dentist?

You bet! Our founder, Dr. Ben Winters, known more widely online as the Bentist, is a licensed orthodontist and dental professional who started Something Nice out of his own struggles with oral care. With an innovative approach to product design and a mission to improve oral care for all, Dr. Winters is changing how people care for their smiles.

Do I really need to brush twice per day?

Based on extensive dental research and professional recommendations, brushing twice daily and flossing once daily represents the minimum standard for maintaining optimal oral health. The twice-daily schedule effectively disrupts bacterial growth before it can mineralize into tartar, which requires professional removal. Morning brushing addresses overnight bacterial accumulation, while evening brushing removes the day's food particles and plaque buildup.

Do you ship overseas?

Yes, we ship to most countries worldwide. Orders of $75 or more shipped within the US qualify for free standard shipping. For International destinations, shipping costs will be calculated at checkout. Additional taxes and duties may apply. Read our policy here.

How long will it take to get my order?

Orders are typically packaged within 24 hours of the order placement and sent to the courier for shipping within 2-3 business dayst. Tracking numbers are issued within 24 hours of receiving a shipment notification - use our Track Order page.

What is the return policy?

We offer a 30 Day return window on select purchases. See our Refund Policy page for further details.

Our customer support is available Monday to Friday: 9am-5pm CSTAverage answer time: 24h

Contact Support

Peach

I love my toothpaste

I love my toothpaste, best brand

Thank you for your review! We're happy to hear that you love our toothpaste and that it's your favorite brand. We strive to provide the best products for our customers. Keep smiling! :)

Finally a product that is true to what they say. The whitening didn't make my teeth sensitive at all! I was so happy when I took off the strips and was able to breathe thru my mouth or drink cold water without keeling over in pain. And the toothpaste tasted great and I could feel the clean for hours. It actually made me want to brush my teeth 2-3 times a day. I'm definitely going to subscribe to the toothpaste so I'm sure I never have to switch back to Tom's

Thank you for sharing your experience! We’re thrilled the whitening kit was gentle and the toothpaste left you feeling fresh for hours.

Mint

Works really well so

Works really well so far

Thank you for leaving a review for our Whitening Kit! We're so glad to hear that it's working well for you so far. If you have any questions or need any additional tips for maximum results, please don't hesitate to reach out to our customer service team. Happy smiling!

Best sensitivity relief I've ever gotten from a

Best sensitivity relief I've ever gotten from a toothpaste!

Thank you for your positive feedback! We're glad to hear that our Whitening Kit provided you with the best sensitivity relief possible. Thank you for choosing Something Nice. Happy smiling! :)

Mint

Great product! I've used peroxide gel trays for years

Great product! I've used peroxide gel trays for years. However, this product is FAR better than the trays with the light! I have already bought more strips.

Thank you for taking the time to leave us a review. We're so happy to hear that our Whitening Kit has been working well for you and that you've been using peroxide gel trays for years. We agree that our product is better than trays with a light and we're glad you've already purchased more strips. Thanks for choosing our product!

Coconut

Happy so far!

Happy so far!
I am almost through the whitening kit. I have very sensitive teeth and was able to use these with no issues.
I like the select a size feature. Make sure you use the longer strip for the top teeth. I think I did the opposite the first time.

Thank you for taking the time to leave a review for our Whitening Kit. We're thrilled to hear that you're happy with the results so far, and we're even more pleased that our product was gentle enough for your sensitive teeth. Thanks again for choosing Something Nice. Happy smiling!