Warranty Policy

All Something Nice products come with a 1 year manufacture warranty exchange.

We have a 1 year manufacture warranty exchange request policy upon certain exceptions after contacting us, which means you have 1 year after receiving your item to request an exchange.

Examples include:

  • Failure of Product Turning On
  • Missing Pieces of Product
  • Broken Pieces of Product
  • Missing included items
  • Broken Included items

To be eligible for an exchange, your item must be received in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the order number or proof of purchase. 

To start an exchange, you can contact us at hello@somethingnicecompany.com Items sent back to us without first requesting an exchange will not be accepted.

You can always contact us for any exchange/return question at hello@somethingnicecompany.com

Please use the chat box on the bottom right of our website to connect with an agent.

We please ask that you refrain from sending multiple messages as it will put your place in the back of the queue.

We please ask you not to contact us regarding medical related issues as we are not able to provide professional advice. Please contact a professional regarding any medical related issues. 

We are addressing issues Monday-Friday from 9am-5pm CST