All Something Nice products come with a 1 year manufacture warranty exchange.
We have a 1 year manufacture warranty exchange request policy upon certain exceptions after contacting us, which means you have 1 year after receiving your item to request an exchange.
- Failure of Product Turning On
- Missing Pieces of Product
- Broken Pieces of Product
- Missing included items
- Broken Included items
To be eligible for an exchange, your item must be received in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the order number or proof of purchase.
To start an exchange, you can contact us at firstname.lastname@example.org Items sent back to us without first requesting an exchange will not be accepted.
You can always contact us for any exchange/return question at email@example.com
Do you have any question?
We please ask you not to contact us regarding medical related issues as we are not able to provide. Please contact a professional regarding any medical related issues.
All questions must relate to one of these categories:
- Subscription change
- 30-Day Manufacture Warranty Exchange
Please include order number (Ex: SNC12345)
Please note, we are experiencing a high volume of requests during this time of the year. As we aim to have a fast response time, please expect a response within 3 business days. Multiple contact message requests will not expedite the response (this will move your message at the end of the support queue).